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We do not guarantee removal of stains, marks or odors; That said we work our best to remedy them but cannot promise perfection.

Turn around averages five days.

Yes! more information can be found under Rug Cleaning.

Every 3-5 years.

We have never had a policy of purchasing a customers rug back from them; we occasionally will make an offer on an antique rug or take it on consignment.

Only rugs that were just purchased. Prior purchase, cleaning orders etc. are not shipped—unless shipped in. We do offer packing (for a fee) in order to make it easier for UPS or FedEx to assist with this process.

Generally speaking for a 6 chair table a 8’×10′ rug will feel comfortable while with an 8 chair table you’d likely be better looking at a 9’×12′ rug and for a 10 chair table a 10’×14′ rug.